By: Jeff Davidson As a dedicated career professional who seeks to get things done, to become known for one’s accomplishments, and perhaps be cited as a high achiever, it is vitally important to take control of your environment, minimize interruptions, associate with other get-it-done types, and embrace the notion of “completion-thinking.” As you look around [...]

The other more insidious byproduct of the “who’s whose customer” war is the attention of both parties on internal conflict rather than on the real customer—the one writing the checks. The counter guy treated Mel like a kind of war correspondent—a nice feature for the folks back home but purely superfluous to the real battle. [...]