Kristin J. Arnold, MBA, CMC, CPF, CSP is passionate about making all meetings in the workplace more engaging, interactive and collaborative.

As a high stakes meeting facilitator, trainer and keynote speaker, Kristin has worked with thousands of senior executives, project managers and team leaders, challenging their traditional notions about teamwork. In an engaging and interactive way, she presents concrete, practical concepts, tools and techniques her clients can immediately apply and see substantive results.Kristin works with organizations ranging from Fortune 500s, academia, military, government and nonprofits. Her highly customized speeches and seminars have become instrumental in helping teams achieving higher performance and exceptional results smoothly and more collaboratively.

Her most requested programs include:

• Endnote: So What? Now What? A Call to Action
• Keynote/Program: Team Player or Spectator: Surefire Strategies to Get Everyone in the Game
• Keynote/Program: The Extraordinary Team: Eight Hallmarks of a High Performing Team
• Program: Boring to Bravo: Use the Skills of a Professional Facilitator to Engage your Audiences, Clients, and Co-Workers

A wide range of companies depend on Kristin for insight into what works best for teams today: Marathon Oil Company, Caterpillar Inc., James Madison University, College of William and Mary, US Armed Forces, National Aeronautics and Space Administration, Internal Revenue Service, International Maritime Organization, International Facilities Management Association...just to name a few.

Kristin’s passion for teams is reflected in her writing, speaking, facilitation and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics and Team Energizers) as well as a newspaper columnist and contributing author to myriad other team-based books such as The IAF Handbook of Group Facilitation.Kristin has been featured in numerous publications such as Harvard Business Update, USA Today, T D (ASTD’s Training & Development), Training, Professional Speaker, Team Management Briefings, Selling Power, Contingent Workforce Strategies and Association Publishing.

Kristin knows what it takes to lead, facilitate and participate on high performing teams. She currently serves as President of the National Speakers Association (2010-2011). She also served as President of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving, bustling entertainment, retail and residential center.

Prior to founding QPC, Kristin was one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard the USCGC Buttonwood, a sea-going buoy tender. As the Military Personnel Officer of the Pacific Area and the Reserve Training Officer for the Mid-Atlantic Region, Kristin parlayed her understanding of teams and teamwork with an MBA in Marketing Strategy into a specialized management consulting firm focused on extraordinary teamwork in the workplace.

Kristin is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto. Kristin has achieved three of the highest designations available within each of her core competencies:Certified Speaking Professional (CSP) from the National Speakers Association (2002), Certified Professional Facilitator (CPF) from the International Association of Facilitators (2002) and Certified Management Consultant (CMC) from the Institute of Management Consultants (2002). She is also certified to administer several assessment tools that assist people in determining their thinking styles, personality preferences and management effectiveness (Myers-Briggs Type Indicator®, Kolbe™, Human Synergistics’ Group Styles Inventory™ and Organizational Culture® Inventory).